COMING SOON

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Terms of Service

Welcome, and thank you for your interest in NEM Psychology (Hereinafter referred to as "We, Our, Us, Company, Service or Product Provider"), which operates the website www.longevitymuse.com and other websites (collectively, the “Website”) and related online services, (as defined below), and any other products and services that We may provide now or in the future (collectively, the “Services” “Products”). The following Terms of Service are a legal contract between you (“you” and “your”) and Us regarding your use of the Services. Visitors and users of the Services are referred to individually as “User, Customer, Client” and collectively as “Users, Customers, Clients”. Use of the Services is governed by these Terms of Service and our Privacy Policy.

In order to use the Service you must agree to these Terms. However, in addition to clicking the “I Accept” box, you may also agree to the Terms by actually using the Service. You acknowledge and agree that We will treat your use of the Service as acceptance of these Terms from the time you first use the Service.

PLEASE READ THE FOLLOWING TERMS OF SERVICE CAREFULLY. BY REGISTERING ACCESSING, BROWSING, OR USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS, AND ANY ADDITIONAL GUIDELINES (AS DEFINED BELOW) (COLLECTIVELY, THE “TERMS”), AND THAT YOU HAVE READ OUR PRIVACY POLICY AND (AS APPLICABLE TO WHICH SERVICES YOU CHOOSE TO USE).

1. USERS OBLIGATIONS

To facilitate the seamless and effective delivery of our services and to enable us to achieve the intended outcomes of our engagement, Users hereby acknowledge and agree to undertake and fulfill the following responsibilities:

• ● Disclose complete, truthful, and up-to-date financial and personal details. The Company is not liable for any inaccuracies or omissions.
• ● Users acknowledge that the services provided are strictly educational. The User remains solely responsible for their financial decisions.
• ● User acknowledges that the services provided are strictly educational. While the Company offers health knowledge, strategies, and tools, implementation is solely at the User’s discretion. The Company does not guarantee specific health outcomes or assume responsibility for the User’s decisions.
• ● User must not disclose, reproduce, or share program content, discussions, or proprietary materials. Breaches may result in immediate termination.
• ● User is responsible for making timely payments for the services rendered, as outlined in the agreed-upon pricing structure.

2. LICENSE AND SITE ACCESS

We grant you a limited licence to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent from Us.

No Licence for Commercial Sale

This licence does not include any resale or commercial use of this site or its contents; any collection and use of any product listing, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

No Reproduction

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent from Us.

Service Provider Content: While using Our services, you will have access to and the ability to access or download specific content provided by Us ("Service Provider Content") or content supplied by third parties ("Third-Party Content"). Each piece of content is subject to the licence associated with it. By using or downloading any content, you agree to abide by the relevant licence terms. Documentation, resources, or summaries created by Us are the exclusive intellectual property of the Service provider and may not be shared without explicit permission. It is your responsibility to ensure that you possess the appropriate permissions for the usage of any content. If you are uncertain about the applicable licence for specific content, it is advisable to seek clarification from the content's author (i.e., contact the individual who owns usage rights and obtain permission if necessary).

Errors, Inaccuracies, and Omissions

Occasionally, there may be information related to our services that contains typographical errors, inaccuracies, or omissions, including but not limited to service descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel service requests if any information in our services or on related communications is found to be inaccurate at any time without prior notice (including after you have submitted your service request).

We undertake no obligation to update, amend, or clarify information in our services or on any related communications, including but not limited to pricing information, except as required by law. No specified update or refresh date indicated in our services or on any related communications should be construed to mean that all information has been modified or updated.

3. BILLING, PAYMENT & REFUND POLICY

Payment Processing: You authorise Us, either directly or through a third-party payment processor, to charge your chosen payment method (credit card, debit card, or other) for the total amount of your order. This total amount includes all applicable taxes. These charges

may be made for verification, pre-authorization, and payment purposes to ensure the validity of your payment method and to secure the necessary funds for your purchase.

Additional Bank Charges: You accept responsibility for any extra charges that your bank or financial service provider may apply to your account. These charges might include but are not limited to, currency conversion fees, international transaction fees, or any other service fees.

Prices and Taxes. All prices for our Services are subject to change at any time without notice. The prices displayed do not include shipping and handling charges or applicable taxes, which charges and taxes will be communicated to you at check out before you place an order and you are responsible for paying such charges and taxes to Us.

Accuracy of Billing and Account Information. 

We reserve the right to refuse any request for services you submit to us. We may, in our sole discretion, limit or cancel the scope of services provided to any User, including but not limited to limitations based on the same User account, billing information, or scope. In the event that we need to modify or cancel a service request, we will make reasonable efforts to notify you using the email address and/or phone number provided at the time of the request.

We reserve the right to limit or prohibit service requests that, in our sole judgment, appear to be submitted by individuals or entities seeking to engage in reselling or distributing our services.

You agree to provide current, complete, and accurate information regarding your account and any service requests. You further agree to promptly update your account information, including your email address and contact details, to ensure that we can effectively communicate with you as necessary.

SERVICE REQUEST PROCESSING AND LIMITATIONS

We reserve the right to reject or not process your service request under the following circumstances:

• ● Payment Issues: If your chosen payment method is declined, your service request will not be processed. Please ensure that your payment information is accurate and that sufficient funds are available.
• ● Suspicious Activity: If we suspect that your service request is fraudulent, we reserve the right to cancel the request. This may include requests that trigger our security systems or exhibit unusual patterns of behaviour.
• ● Discretionary Reasons: We may choose not to process your service request for other reasons deemed appropriate at our sole discretion. This includes but is not limited to concerns about the accuracy of the provided information, potential misuse of promotional offers, or any other criteria we establish.
• We may also:
• ● Limit Enrollments: To ensure quality service, we may restrict the number of users we accept at any given time.
• ● Adjust Scheduling: Session schedules may be adjusted due to high demand, availability, or unforeseen circumstances. Users will be notified of any changes.

● Decline Participation: We reserve the right to decline or terminate a user’s participation for reasons including, but not limited to, legal restrictions, location constraints, or conduct that conflicts with our policies.

By submitting a service request through our offerings, you acknowledge and agree to these terms and conditions. If you have any questions or concerns regarding your service request, please contact our customer service team using the reference provided in your confirmation email.

4. LIMITATION OF LIABILITY

IN NO EVENT WILL THE COMPANY, BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR INDIRECT DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE. YOU ACKNOWLEDGE AND AGREE THAT THE AGGREGATE LIABILITY OF THE COMPANY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THE USE OF THE SERVICE OR ANY PURCHASE MADE THROUGH COMPANY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICES.

No Warranty and Indemnity

You agree that you will be personally responsible for your use of the Service, and you agree to defend, indemnify, and hold harmless Company and its officers, directors, employees, consultants, partners, licensors, affiliates, subsidiaries, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ and accounting fees and costs, arising out of or in any way connected;

Our services are provided on an "as-is" and "as-available" basis without any warranties of any kind, whether express, implied, statutory, or otherwise. We do not warrant that our services will meet your requirements, be uninterrupted, secure, or error-free, or that any defects will be corrected. To the maximum extent permitted by law, we disclaim all warranties, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

5. TERMINATION AND MODIFICATION

We reserve the right to terminate your account and access to our services immediately if we determine, at our sole discretion, that your conduct violates our terms or is harmful to our business or other Users, and any outstanding obligations or liabilities accrued prior to termination shall survive the termination.

We reserve the right to modify these terms and conditions, including the services provided, at any time without prior notice. Any modifications will be effective immediately upon posting on our website or through direct communication with you. It is your responsibility to review these terms periodically for any changes. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.

6. APPLICABLE LAW

Governing Law

By visiting Our Website, you agree that the laws of the jurisdiction where the service provider is located, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Us and Our affiliates.

7. DISPUTES

Arbitration

Any disputes arising under this agreement shall be resolved through binding arbitration, conducted in accordance with applicable rules.

The Finality of Arbitration
The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

8. SITE POLICIES, MODIFICATION, AND SEVERABILITY

Other Policies

Please review our other policies posted on our site. These policies also govern your visit to the website. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Email Address: info@longevitymuse.com

9. Miscellaneous

Force Majeure

Neither party will be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including, but not limited to, natural disasters, acts of God, government actions, or wars.
Waiver

The failure of Service Provider to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. Any waiver of any provision of the Terms will be effective only if in writing and signed by Us.
Assignment

The Terms and related Guidelines, and any rights and licences granted hereunder, may not be transferred or assigned by you without the Service Provider’s prior written consent but may be assigned by Us without consent or any restriction. Any assignment attempted to be made in violation of the Terms shall be null and void.

Survival

Upon termination of the Terms, any provision which, by its nature or express terms should survive, will survive such termination or expiration, including, but not limited to, Sections (Privacy Policy), (Modification of the Terms), (Proprietary Materials), (Confidentiality)

(Intellectual Property Right), (Assignment), (Miscellaneous (Including Dispute Resolution and Arbitration)).
Electronic Notice.
You consent to receive notices, including agreements, disclosures, and other communications, electronically from us at the email address you have provided. You agree that these electronic notices satisfy any legal requirements that such communications be in writing.

10.Contact Information

Do you have any questions, concerns, or suggestions? Please don't hesitate to reach out to us at info@longevitymuse.com. If you encounter any violations of our Terms of Service or need clarification about these terms or our services, we're here to assist you

Privacy Policy

At NEM Psychology (hereinafter referred to as "We, Our, Us, Company, Service or Product Provider"), which operates the website www.longevitymuse.com, we value your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit, access, register, or the website (our "Website") Collectively referred to as the “Platform or Service”, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to the information we collect:

• ● On the Website.
• ● In email, text, and other electronic messages between you and Us.
• ● Website Visitors who provide email addresses for updates, Customers who register to use
• Services, and Users whose data is processed to deliver these services.
• It does not apply to information collected by:
• ● Us offline or through any other means, including on any other website operated by the Company
• or any third party (including our affiliates and subsidiaries); or
• ● Any third party (including our affiliates and subsidiaries), including through any application or
• content (including advertising) that may link to or be accessible from or through the Website.
• Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By using the Platform to store and transmit information, you are signifying your agreement to this Privacy Policy. If you do not agree to any term of this Privacy Policy, you should not use the Platform or provide information to Us. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website and App after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
• Information We Collect About You and How We Collect It
• We are committed to collecting and processing only the minimum data necessary to deliver our services. This section outlines the limited information we collect directly and details the additional information you may provide.
• We collect several types of information from and about users of our Platforms, This information helps us provide services effectively and continuously improve our offerings. Information may be collected in the following ways:
• ● Website Visitors and General Consumers. We collect information about visitors to our website, even if they do not directly interact with us, such as 

● Device data, Usage data, IP address but this information does not identify you personally, However, if you submit a formwith your contact information, we will engage with you as requested and may follow up with you to further build a relationship.

Direct Interactions: Through forms and surveys you complete to enable us to assess your needs.

We also process your personal data and non-personal data in order to understand your needs and your use of our website, analyze bugs and fix issues, and bring you more useful features. To sum it up, we process this data to provide you the best and most reliable experience of our services and we aim for it to be as anonymized as possible. These processing activities are based on our legitimate interests in providing a reliable service to you, and improving it, or on your consent where you have opted in by accepting the use of certain cookies on our app or website.

We collect this information:
● Directly from you when you provide it to us to estimate our audience size and usage

patterns.
● Automatically as you navigate through the site, allow us to optimize the platform. 

● From third parties, for example, our business partners.

Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Platforms, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This data helps us improve your user experience, learn more on our Cookie Policy here

General Information You Provide to Us

We collect personal information that you voluntarily provide when using our services. This includes information necessary to facilitate psychological assessments, counseling, therapy, consultations, and other mental health services. You may provide this information when you:

• ● Submit an inquiry or request a consultation.
• ● Schedule an appointment or register for therapy or counseling sessions.
• ● Provide details for psychological assessments or mental health evaluations.
• ● Register for workshops, training, support groups, or educational programs.
• ● Communicate with us via email, phone, online forms, or other channels.
• ● Reach out with questions or service inquiries, including signing up for newsletters,
• requesting resources, participating in surveys or promotions, or otherwise engaging with us.
• The personal information you provide may include, but is not limited to:
• ● Contact details (e.g., name, address, email, phone number).
• ● Personal background information (e.g., date of birth, gender, relationship status,
• family details).
• ● Health and mental health-related history and information relevant to treatment or
• assessment.
• ● Any other information you choose to provide that is relevant to your care, support, or
• participation in our services.

We may also collect sensitive information with your explicit consent or when required to provide appropriate psychological care, including:

• ● Mental health or medical history and current conditions.
• ● Information regarding medications, diagnoses, or prior treatments.
• ● Cultural, linguistic, or religious background (if relevant to treatment or support).
• Providing this information is entirely voluntary, and you control how much you choose to share. By providing this information, you consent to NEM Psychology using it for the purpose of delivering psychological services, support, and related offerings in accordance with our Privacy Policy.
• ● When you provide feedback or testimonials, we may collect your opinions or experiences regarding our services. Please avoid including sensitive personal or health information in public reviews.
• ● If you enter into formal agreements or contracts with us, we may maintain records and copies of your correspondence (including email addresses) if you contact us.
• ● When collecting payment information, we may request your billing address for processing, though we do not store full credit card numbers.
• ● We may also collect data related to your interactions on our website, including search queries or form submissions.
• How We Use Your Information
• Collected data is used solely for the purpose of delivering our services and ensuring compliance with relevant NDIS requirements, with data remaining fully anonymous. Company does not link any responses or actions to specific, identifiable individuals.
• ● To present our Platform and its contents to you.
• ● Provide Psychological Services – Facilitate counseling, therapy sessions, assessments, and
• related mental health services tailored to your needs.
• ● Coordinate Appointments and Communications – Manage scheduling, send appointment
• reminders, and communicate with you regarding your care or inquiries.
• ● Deliver Educational Programs – Enroll you in workshops, support groups, or other training and
• educational offerings you sign up for.
• ● Process Payments and Manage Billing – Issue invoices, process payments, manage financial
• records, and handle insurance claims (if applicable).
• ● Ensure Quality of Care – Maintain accurate records, monitor service delivery, and comply with
• clinical standards to provide effective, ethical care.
• ● To deliver products or services to you and fulfill our contractual obligations.
• ● We may aggregate and anonymize the data for internal analysis or to generate de-identified
• insights. These insights may be used for reporting purposes, but no personal data will be used in
• a way that can identify you.
• ● To communicate with you, screen potential risks or fraud.
• ● To provide customer support, address your inquiries, resolve issues, and offer guidance on our
• products and services, ensuring a smooth and satisfactory experience, To provide you with information, products, or services that you request from us.
• ● To fulfill any other purpose for which you provide it. For example, if you share your name and contact information to ask a question about our products or Services, we will use that Personal Information to respond to your inquiry. If you provide your Personal Information to purchase a product or service, we will use that information to process your payment. We may also save your information to facilitate new services.
• ● To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• ● In any other way, we may describe when you provide the information.
• ● For any other purpose with your consent.
• If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the order form/registration form) and/or contact us.
• Disclosure of Your Information
• We may share specific categories of your Information only when necessary to provide our services, comply with legal obligations, or with your consent. This also includes sharing information with organizations that assist us in our operations, such as partners, vendors, or service providers. We may disclose your information to:
• ● We need to share your information to provide the Services you have requested;
• ● We need to send the information to companies who work on Our behalf to provide a Service to you, analytics, maintenance, payment processing, customer support, email management, administration,
• and support.
• ● To contractors, service providers, and other third parties we use to support our business, and who
• are bound by contractual obligations to keep personal information confidential and use it only for the
• purposes for which we disclose it to them.
• ● To fulfill the purpose for which you provide it.
• ● For any other purpose disclosed by us when you provide the information. With your consent.
• We may also disclose your personal information:
• ● To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• ● If we believe disclosure is necessary or appropriate to protect the rights, property, or safety, of our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
• ● Other parties that we think are necessary to: (i) take precautions against liability; (ii) investigate and defend ourselves against any third-party claims or allegations; (iii) protect the security or integrity of the Service and Platform;
• We may disclose aggregated information about our users and information that does not identify any individual without restriction. No data is sold, shared, or disclosed to third parties for commercial purposes.

Accessing and Correcting Your Information

Under the Privacy Act, you have a right to access your personal information that is collected and held by us. If at any time you would like to access or change the personal information that we hold about you, or you would like more information on our approach to privacy, please contact us.

You can review and change your personal information by sending us an email at info@longevitymuse.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your Privacy Rights under GDPR

We would like to make sure you are fully aware of all of your data protection rights under the GDPR. Every user is entitled to the following:

1. The right to be informed - You must be informed by Us how we use your Information through our Privacy Policy.
2. The right to access – You have the right to request Our Company for copies of your data. We may charge you a small fee for this service.
3. The right to erasure – You have the right to request that Our Company erase your data, under certain conditions.
4. The right to restrict processing – You have the right to request that Our Company restrict the processing of your data, under certain conditions.
5. The right to object to processing – You have the right to object to Our Company’s processing of your data, under certain conditions.
6. The right to data portability – You have the right to request that Our Company transfer the data we have collected to another organization, or directly to you, under certain conditions.
7. The right related to automated decision-making and profiling - Based on your consent or the performance of a contract with you, you have the right to be provided your data in machine-readable format so that they can be ported to a replacement service provider.

These
provide you with control and transparency over how your data is handled. Please note that certain conditions and exceptions may apply to these rights as outlined in the respective Data Protection Laws.

rights are applicable based on your location and the relevant Data Protection Laws, and they

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at Email: info@longevitymuse.com

How long we retain your data

Data shall be retained for a limited period not exceeding that which is necessary for the purposes for which it was collected to perform services or as required by applicable laws and regulations. The limited retention period shall be determined in accordance with the nature and sensitivity of the data, the purposes of processing, and any contractual or legal obligations.

Data Security: Storing Your Personal Information

Wherever your personal information may be held with or on our behalf, we intend to take commercially reasonable and appropriate steps to protect the personal information that you share with us from unauthorized access or disclosure. However, given the nature of the Internet and the fact that network security measures are not infallible, we cannot guarantee the security of your information. We use encryption to protect sensitive information online. The servers that store your personally identifiable information are housed in a secure environment. Finally, we also make an effort to protect your information off-line.

When registering for access to a secure area of the Website, We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also, remember to sign out of the registered Website and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence when accessing your computer.

Contact Information

If you have any questions, concerns, or requests regarding your data, this Privacy Policy, or our data practices, please do not hesitate to contact us. You may reach our Privacy Team at the following contact information:
Email Address: info@longevitymuse.com

We are committed to addressing your inquiries promptly and in accordance with applicable data protection laws. Your privacy is important to us, and we appreciate your trust in our handling of your information.